# MEMORY.md — What I Know

## About Parlobyg

- Construction company in Denmark, run by Mikkel
- Uses **Ordrestyring** (ordrestyring.dk) — 30,000+ Danish craftsmen use this platform
  - Features: cases, quotes, time registration, invoicing, materials inbox, client list, case economy
  - Missing: smart scheduling/Gantt, AI email drafting, automation
- **OneDrive** — project files, photos, Excel calculations
- **Outlook** — all client and subcontractor communication
- Triangle: Outlook + OneDrive + Ordrestyring all relate to each case but don't talk to each other

## Key Pain Points (from discovery call, 2026-03-15)

1. **Email drafting** — biggest immediate ask. Context scattered across 3 systems, writing from scratch takes too long.
2. **Site visit documentation** — records video walkthrough, takes photos, then manually uploads to both Ordrestyring AND OneDrive (~30 min per visit). Wants single upload → AI handles the rest.
3. **Gantt / scheduling** — 2 hours/day on cascading schedule changes. Worker sick → call electrician → call crew → update Gantt. Wants one-tap AI re-scheduling.
4. **Worker accountability** — workers focused on building, admin falls back to office. Created "Responsibility & Ownership" doc. Wants morning AI briefing app on workers' phones.
5. **Subcontractor coordination** — all done via phone calls today. Wants subcontractors to report delays in system → AI proposes update → Mikkel approves.
6. **Client transparency** — clients frustrated by lack of updates. Wants role-based Gantt view for clients.
7. **Post-job follow-up** — no systematic process. Wants auto check-in → Trustpilot routing → VIP personal thank-you.
8. **Business dashboard** — wants real-time view of job profitability, not just year-end accountant report.

## Roadmap Agreed

- **Phase 1 (Month 1):** Email assistant + site visit → auto work description
- **Phase 2 (Months 1–3):** AI scheduling, worker morning briefings, subcontractor coordination
- **Phase 3 (Months 3–4):** Client portal, post-job follow-up, business dashboard

## WordPress Form Intake
- Contact form on parlobyg.dk sends FROM `wordpress@parlobyg.dk` TO `support@parlobyg.dk`
- Subject: `Parlo Byg "[Ny opgave]"` or `Parlo Byg ApS"[Ny opgave]"`
- Fields: name, email, phone, postnummer, address, "Selve opgaven" (description)
- Michelle (project coordinator) handles these, forwards to Mikkel
- These are the primary new project intake → feed into email-triage skill
- ~25 form submissions per 6 weeks (~4/week)
- Need support@parlobyg.dk credentials OR CC rule to info@

## Email Infrastructure
- info@parlobyg.dk — Mikkel's main email (have IMAP access)
- support@parlobyg.dk — Michelle's mailbox (need credentials)
- Emails filed into 2000+ subfolders: `Kunder og byggesager → [Byggesager|Kunder] → [Letter] → [Project name]`
- INBOX empties fast — emails moved to customer folders quickly

## Access & Credentials

- **Email:** info@parlobyg.dk — hosted on one.com (IMAP/SMTP). Credentials in `/workspace/.env.email`. This is THE email account for all Mikkel's email requests.
- **Ordrestyring:** API key in `/workspace/.env.ordrestyring`
- **Email folder structure:** 2,204 folders, organized by `Kunder og byggesager → Kunder → [customer name] → [project]`

## People

- **Mikkel Parlo** (Telegram ID: 8629590552) — owner of Parlobyg, primary user
- **Mariusz** (Telegram: @unicornenabler, ID: 437589940) — built and maintains this system
- Contact Mariusz for: technical issues, new feature requests, credentials
- **Mikkel** (Telegram: Mikkel Parlo, ID: 8629590552) — Parlobyg owner, primary user